At KnowledgeNow, we design and develop online learning solutions using a flexible system that ensures long-term success.
We provide learners with every opportunity to succeed by creating online learning that keeps them engaged, connected, and motivated.
KnowledgeNow has been working with higher education, non-profit, and corporate clients for the past 15 years. In 2020, the company was incorporated under the leadership of Amanda Douglas-Young. Our values, relationships with our clients, and quality of work have remained an important consistency over the years.
Our mission is to design the best learning experiences for everyone.
This means acknowledging the fact that most learners flourish when their learning environment includes and represents a vast array of experiences, backgrounds, and viewpoints.
The KnowledgeNow Team
We believe that we work best when we work as a team and encourage each other throughout each project. We find success in identifying each other's strengths and asking for help when we need it. We take the time to listen to our clients and do our very best to bring their vision to life. When you work with KnowledgeNow, you feel confident in the process, and supported along the way.
Meet the team below!
Amanda Douglas-Young, M.Ed.
CEO and Co-Founder
Amanda leads the team at KnowledgeNow. She is passionate about fostering an inspiring work environment for all. Amanda lives in Montreal with her husband, two boys, and labradoodle. She has always loved the impact that words can have on lives, and is a collector of quotes, podcasts, stories and an occasional meme (or two).
Chris Douglas
COO and Co-Founder
Chris leads the finances and operations of the company. With over 10 years management experience in the hospitality industry, his ability to run the company in a personable and professional way is a component of our success. Chris lives in Petawawa with his family.
Mark Borden
Director of Learning Technologies
Mark has over eight years in web and software project management gained while working in EdTech, public service, and private industry. Mark grew up in downtown Toronto but now lives in London with his wife, four young children, and two cats. Outside of work, you will likely find Mark, with family in tow, taking advantage of one of the innumerable green spaces and beaches that Southern Ontario has to offer, or performing renovations on his well-loved home.
Becky Doyle, M.Ed.
Academic Lead Learning Strategist
Becky is a Lead Learning Strategist and Instructional Designer at KnowledgeNow with over 10 years of experience in instructional design, educational technology, facilitation, and learner support. Becky’s ability to connect with our partners and clients results in a high-quality learning experience that truly reflects their vision. Becky lives in Miramichi. She enjoys cross-stitch and binging 1990s TV shows. She also has season tickets to the Cincinnati Bengals.
Mohammed (Mo) Sami, M.Ed.
Corporate Lead Learning Strategist
Mo is a Lead Learning Strategist and Instructional Designer at KnowledgeNow with over six years of experience in instructional design, educational technology, facilitation, and learner support. His ability to bring a client’s vision to life through experiential learning is outstanding. Mo lives in Ottawa. He is a part time photographer and DJ with a black belt in Karate that he earned at the age of 13.
Erin Luangamath
Operations Manager
Erin manages the operations at KnowledeNow, as well as our social media accounts. Erin’s ability to take on a multitude of tasks at one time is quite remarkable. She leads with kindness and is always happy to help out wherever she can. Erin lives in Calgary. She loves to travel and experience other cultures. She enjoys exploring the mountains in Alberta with her lil pup Moe and husband Donnie.
Neil Cole, M.A
Accessibility and Inclusion Specialist
Neil’s role is to provide support throughout each project while ensuring accessibility and inclusion. He also assists with a variety of other project tasks that contribute to the overall vision of each project. He has 13 years of post-secondary education employment experience as an instructor, academic advisor, and support staff. Neil lives in Fredericton. He loves gardening and is on a daily photography challenge to see how long he can take one picture everyday.
Gillian McLean, M.Ed.
Senior Instructional Designer
Gillian has over 12 years of experience in post-secondary education. She is passionate about creating learning experiences, and has a background in art and design that can help bring your project to life. Gillian is an artist and educator. She spends winters skijoring with her dogs and summers in the garden. Her favourite quote is: “There are always flowers for those who want to see them” (Henri Matisse).
Jennifer Elliott Cropper, M.FA
Instructional Designer
Jen brings a unique combination of experience to her role as instructional designer, a writer, an entrepreneur, a teacher, and an online curriculum developer. Storytelling is at the heart of everything she does! Jen holds a post-graduate diploma in print journalism, a certificate in teaching and learning in higher education, and a master of fine arts in creative nonfiction. When she is not working, Jen can be found reading, writing, walking, cooking, and spending time with her husband, their four adult kids, and two golden retrievers.
Matt Douglas
Quality Assurance Specialist
With a science background in Biomedical Toxicology, Matt brings sharp attention to detail, research skills, and commitment to quality work. Having graduated only a few years ago, Matt is familiar with modern day course delivery, including eLearning, and has a learner’s perspective when reviewing a course. Matt lives in Guelph. He is passionate about fitness and basketball, and is a big fan of the Toronto Raptors.
Daniel Hofner
Software Engineer
Daniel is a Software Engineer with over five years experience building both front and backend software solutions. His role is to deliver cutting-edge solutions that revolutionize the way we think about EdTech. As a Software Engineer he contributes to exciting projects, collaborates with cross-functional teams, and together will help us shape the future of EdTech. Daniel lives in London and enjoys playing games with friends. Occasionally he writes his own mods for the games he plays.